❓ What is OptiAIQ?

OptiAIQ is an AI-powered IT advisory platform that helps businesses compare, select, and deploy the right technology solutions across UCaaS, CCaaS, cybersecurity, connectivity, cloud, data infrastructure, and AI automation. We combine intelligent software with expert human advisors to reduce IT costs and improve business performance.

❓ How does OptiAIQ help reduce IT costs?

Our platform uses AI to analyze your current technology stack, vendor contracts, usage patterns, and service overlap. Then, we identify lower-cost, higher-performance alternatives from our network of over 600 pre-vetted technology vendors. Clients regularly save 15–40% on IT costs.

❓ What services does OptiAIQ offer?

We provide vendor-neutral advisory, quoting, implementation support, and lifecycle optimization across:

• UCaaS (Unified Communications as a Service)

• CCaaS (Contact Center as a Service)

• Cybersecurity solutions

• Internet and network connectivity

• Cloud and data infrastructure

• AI tools and automation

• Technology Expense Management (TEM)

Learn more on our Services Page

❓ What makes OptiAIQ different from other IT advisors?

• AI-Driven Recommendations tailored to your industry, size, and goals

• Vendor-Neutral Platform—we work for you, not the vendors

• 600+ Top Technology Partners through Intelisys, AVANT, and direct relationships

• Human Support + AI Tools to guide you from strategy to implementation

• Custom ROI and AIQ Assessments to benchmark and track success

❓ What is AIQ?

AIQ (Artificial Intelligence Quotient) is OptiAIQ’s proprietary framework that evaluates how well your business uses AI across your IT stack. We use it to identify gaps, recommend tools, and increase your AI readiness—improving efficiency, customer experience, and cost control.

Discover your AIQ score →

❓ Who should use OptiAIQ?

We serve:

• Small to mid-sized businesses with complex IT needs

• Franchise and multi-location brands looking to standardize or scale

• IT leaders seeking cost savings, automation, or vendor clarity

• Business owners looking to modernize tech without hiring a full team

❓ Does OptiAIQ charge for services?

Our core advisory and quoting services are free. We’re paid by vendors only when a solution is successfully deployed—so we stay aligned with your success. For larger or ongoing engagements, custom consulting packages are available.

❓ Can OptiAIQ help with implementation?

Yes. Once you choose a solution, our team helps coordinate implementation, vendor onboarding, number porting, connectivity, data migration, and training—depending on the service selected. We stay with you through go-live and beyond.

❓ How does the AI voice agent on your website work?

Our embedded AI voice agent acts as your 24/7 virtual IT advisor. It can:

• Guide you through a discovery process

• Ask about your current tools, vendors, and goals

• Offer insights or booking links

• Send call summaries and schedule a meeting with a human Opti advisor

It’s powered by conversational AI and integrated into our backend quoting and CRM system.

❓ What if I already have an MSP or IT department?

Great! OptiAIQ is designed to support IT teams, not replace them. We provide research, quotes, and vendor guidance so your team can make faster, smarter decisions—without wasting hours on demos, RFPs, or sales calls.

❓ How do I get started with OptiAIQ?

Just take our free AIQ Assessment or speak to our AI voice agent on the site. You’ll get:

• A personalized IT roadmap

• Cost-savings insights

• Curated vendor options

• An invitation to meet a real Opti advisor