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Services at OptiAIQ

AI-Powered IT Strategy, Vendor-Neutral Execution.

OptiAIQ helps businesses reduce IT costs, streamline operations, and future-proof their technology—using the power of AI combined with expert human guidance.

We work across all critical areas of IT and partner with 600+ top vendors to deliver custom-fit solutions for your specific needs. Our AI engine helps you compare options, while our advisors help you execute confidently.

💬 Unified Communications (UCaaS)

Modernize Your Phone & Messaging Systems
We help you evaluate and deploy cloud-based voice, video, messaging, and collaboration tools. Whether you're replacing outdated PBXs or scaling remote teams, our AI finds the right-fit solution—fast.

What we deliver:

  • Cloud-based voice and video systems

  • SMS, team chat, and collaboration tools

  • Cost and vendor comparisons

  • Seamless migration support

🎧 Contact Center (CCaaS)

AI-Enhanced Customer Experience
Get the right contact center solution for your business—powered by AI, analytics, and omnichannel support. We match you with platforms that improve agent performance and customer satisfaction.

What we deliver:

  • AI chat, voice bots, and agent assist

  • Omnichannel call routing and analytics

  • Integration with CRM and helpdesk

  • Vendor negotiation and implementation support

🔐 Cybersecurity

Lock Down Threats Before They Cost You
Cybersecurity is no longer optional. We help you identify gaps, reduce risks, and deploy layered, AI-driven defense strategies.

What we deliver:

  • Network and endpoint security

  • Managed detection and response (MDR)

  • Compliance-aligned solutions

  • Cyber risk assessments and audits

🌐 Connectivity & Internet

Always-On, Business-Grade Internet
We quote and aggregate fiber, broadband, LTE/5G, SD-WAN, and backup internet solutions—ensuring your locations stay connected and your costs stay in check.

What we deliver:

  • Primary and secondary internet options

  • SD-WAN and network optimization

  • Multi-site bandwidth consolidation

  • Contract and rate benchmarking

☁️ Cloud & Data Infrastructure

Build a Scalable, Efficient Tech Stack
We evaluate your existing infrastructure and recommend cloud, hybrid, or on-prem solutions to streamline performance, security, and cost.

What we deliver:

  • Cloud hosting and storage

  • Data center solutions

  • Backup and disaster recovery

  • Infrastructure cost optimization

🤖 AI Automation & Strategy

Bring Intelligence Into Every Workflow
From generative AI to process automation, we help you identify AI use cases, choose the right tools, and implement solutions that drive real business outcomes.

What we deliver:

  • AI discovery & use case analysis

  • AI-powered ticketing and support

  • Voice agents and automation tools

  • Custom GPT and workflow integration

🧾 Technology Expense Management (TEM)

Take Control of Your IT Budget
We help you identify unused services, renegotiate contracts, and eliminate hidden fees. Our AI engine audits your IT environment to uncover instant savings.

What we deliver:

  • Inventory audits & contract analysis

  • OPEX and vendor spend visibility

  • Invoice and billing optimization

  • Cost reduction across IT services

Why OptiAIQ?

✅ AI-Powered Platform – Make faster, smarter decisions across all IT categories
✅ 600+ Vendors, One Point of Contact – We bring you the best, without vendor bias
✅ Human Advisors You Can Trust – Real support from real experts when you need it
✅ Tailored Recommendations – Built for your size, goals, and industry

 
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